Where is your store located?
Our main warehouse and workshop is located in Thomasville, North Carolina. Additionally we have an Atlanta showroom located inside Westside Market. We also display at Scott Antique Market in Atlanta, GA and both spring and fall Round Top Antique Markets in Texas.
Is your main warehouse open to the public?
You can visit our main warehouse in Thomasville, NC if you schedule an appointment. Due to our travel schedule there is not always a sales associate available to show you around. For more information please call 336 472 0332.
How do i find out a price?
Since a majority of our orders are custom we do not have pricing available direct on our website. If you would like to find out the price on an item you can fill out the product enquiry form on each item or email email@example.com
Do you accept custom orders?
Yes we do! If you are interested in a custom order please email us at firstname.lastname@example.org
How long does a custom order take?
Our average lead time for custom orders is 6 weeks, however this can change depending on the time of year. For an accurate lead time quote please email email@example.com
Do you ship?
We can have your order shipped to your home using white glove delivery services. They will bring your furniture inside your home and remove all packing materials. Additionally we can have your order shipped business to business. All balances on invoices are due before your item leaves our warehouse. If you would like to arrange your own delivery please email sales@adamsfurniture with the carrier information.
How long does shipping take?
Once your furniture is ready for shipping, it can take an additional 1-4 weeks until delivery to our East Coast customers. Shipping is handled using 3rd party companies of which we have no control over lead time. We will assist you through out the entire process and make sure you have all up to date information.
Can i return a custom order?
No. Custom orders are non refundable following the 72 hour grace period from the time that payment is received. If you are displeased with a product you have received we will work with you to resolve the issue, however, many characteristics of natural wood are subjective. Should our furniture fail because of workmanship or a failure of the wood materials, we will either repair or replace it.
What is your return policy?
Any item that is purchased direct from our warehouse or a trade show is sold as seen and all sales are final. When your furniture is delivered, it is absolutely essential that you fully inspect the product prior to signing and accepting the order. If you accept a damaged shipment you take full responsibility for the cost of the repair or replacement as well as any return shipping charges. If in doubt, inspect the shipment while the carrier is on location and immediately photo document the area in question. This includes major breakage, scratches, chips, splinters and abrasions not intended in the original product construction. If you reject the shipment due to damage, the cost of the return shipping will be covered by the carrier. Adams Furniture will repair or replace your damaged or defective furniture at our cost and/or give you a full refund as long as you have followed these return instructions.